Pipeline building

Build a stronger, more predictable pipeline and improve communication with prospects.

Service desk

Keep your service desk responsive and productive no matter how challenging the issue.

Billing automation

Through automation and integration, recurring billing just got a whole lot easier.

Time tracking

Enter and track time (billable and non-billable) by the minute and by client, project, or task.

Project management

Track the progress of multi-faceted projects and project milestones to deliver what you promise to clients.

Reporting

Leverage a reporting engine that gives you the insights and metrics you need to move the needle.

How we help!

Tailored Consulting

We understand that every MSP operates in a unique environment with specific challenges. Our team of seasoned professionals works closely with you to assess your current processes, identify pain points, and develop customized strategies to optimize your use of HaloPSA.

Seamless Implementation

Implementing a robust PSA (Professional Services Automation) tool like HaloPSA requires precision and expertise. Comer Technology Group ensures a smooth transition by leveraging our extensive experience in system implementation. From initial setup to data migration, we handle the technical details so you can focus on what you do best - serving your clients.

Ongoing Support and Training

Our commitment doesn’t end with implementation. We provide continuous support and training to ensure your team is proficient in utilizing HaloPSA's features to their fullest potential. As the platform evolves, we keep you informed and equipped with the latest tools and strategies.

How we Offer our Services!

Implementation

Maximize your MSP efficiency with our expert HaloPSA implementation services. Our team specializes in deploying HaloPSA using industry best practices, ensuring a seamless transition and optimized performance for your managed service operations. Let us help you harness the full potential of HaloPSA to streamline your workflows, enhance client satisfaction, and boost your productivity.

Managed PSA/Recurring Support

Elevate your MSP operations with our comprehensive Managed PSA services. As your dedicated outsourced PSA Admin, we manage, maintain, and monitor your HaloPSA environment. Our services include configuration management, custom report generation, tailored modifications, workflow creation and upkeep, and more. Let us handle the intricacies of your PSA system, so you can focus on delivering exceptional service to your clients.

Bucket Hours

Get flexible, on-demand support for your HaloPSA with our Bucket Hours service. Whether you have specific needs or simply want an expert on standby, purchase support in convenient 10-hour increments. Our team is ready to assist with any aspect of your HaloPSA system, providing you with the expertise you need, whenever you need it.