The Azure ecosystem is one area we have been spending a lot of time in lately. Intune, obviously, has the most significant impact on most MSPs. The struggle with many …
Autotask: Tracking Vendor Ticket Information
Previously, we did an article on tracking vendor ticket information in CW Manage tickets by creating several custom fields and showing them in the “Service Board” list view. This way, …
CW Manage: Outlook Sync Service Missing after 2021.1 Update
So, if you happened to notice that the OutlookSync service is missing or no longer functioning after the 2021.1 update – you may need to manually reinstall the services. ConnectWise …
CW Manage: Getting started with REST Callbacks/Webhooks
ConnectWise has been moving away from their legacy SOAP Callbacks (Setup Tables > Integrator Logins). They have been moving everything to REST and REST callbacks are the only ones they …
CW Automate: Getting Started with Power BI (UPDATE)
Updated Information ConnectWise requires the Client ID to be sent in all API requests for Automate now. We have made modifications to the data source information and have updated this …
CW Automate – Force SSL Redirection
Several directories and pages in the Automate installation are not forced to use SSL by default. The new, /Automate, web directory is SSL enforced by default. However, several key directories …
CW Manage – Pushing Passwords via Closed Loop
Typically, pushing passwords to a Contact can be quite time consuming and requires multiple steps. While there are numerous ways to achieve this and this can be branched out into …
Automate Script – Deploy Duo Windows/RDP Authentication (UPDATED)
*** Updated Information: We have made several modifications on the script including additional Extra Data Fields and checks in the script as well as moving the Tab (and functions) to …
End of Year Promotions!
We are running some End of Year promotions including no-onboarding fees, reduced rates and specials, and more! Hurry now and get started today! Use the Contact Us form to start …
Sophos: XG Geo-Blocking
I noticed that this is a topic that doesn’t nearly come up as much as it does with some of the other vendors, particularly SonicWALL, and I am betting that …